Chillisoft Blog
 

Use cases are an important part of the communication between a client and a developer, or a user and a business analyst. That much is evident, since they are written in plain English and describe the business process in detail from the user’s point of view.  All this is great except these use cases seem to create a huge administration overhead. What’s that I hear you say? “That’s the Project administrator/co-ordinators job”? No, we don’t have such a luxury! (We chose premium filter coffee and an espresso machine over having a co-ordinator).

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Here on the Chillisoft Blog we recently mentioned the release of a new programming language by Microsoft from their DevLabs.  Small Basic is a simplistic language and IDE intended to create a fun environment for new coders to be introduced to programming.  A good concept.  I’ve now downloaded the package and have fiddled around for a while and am ready to throw in my tuppence.
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As a software development company with taylor-made packages for clients, we regularly receive phone calls from the clients with regards to bugs or small features.  If you’re a developer you’ll know well that it’s impossible to test an application completely, and some level of real-world usage is required to expose certain bugs.  This is all part of the process of moving from “release” to “stable”.

In order to set up a web-based bug reporting system, you’re basically presented with three options: build your own, buy a package or find a free, open source edition.  I must admit that building your own is an attractive option - you get the site to look exactly like you want, and I do enjoy web development.  What makes me squirm is the thought of having to cater for the niggling security issues and the hassles of setting up an attachment system and the like.  Taking on a well-worn system that you can customise just makes so much sense.
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